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FAQ

1. Do you offer free shipping?

Yes. We provide free worldwide shipping on all orders, with minimum purchase 70$ required.


2. How long does delivery take?

Delivery times may vary depending on your location:

  • Europe & Africa: 5–10 business days

  • North America: 7–12 business days

  • Asia & Oceania: 10–15 business days
    You will receive a tracking number once your order has shipped.


3. Can I track my order?

Absolutely. Once your order is processed and shipped, you will receive an email with a tracking link so you can follow your package in real time.


4. What payment methods do you accept?

We accept major credit and debit cards (Visa, MasterCard, American Express), as well as PayPal and other secure payment options depending on your region. All payments are processed securely.


5. Do you offer returns or exchanges?

Yes. We want you to love your Aloayogas pieces. If something doesn’t fit or meet your expectations, you may return it within 30 days of delivery in its original condition. Please visit our Returns & Refund Policy page for full details.


6. Are your products true to size?

Our garments are designed to fit true to size. For the best experience, please refer to our Size Guide available on each product page. If you’re between sizes, we generally recommend sizing up for comfort.


7. What makes Aloayogas different from other brands?

Aloayogas is more than activewear. Every piece is designed with mindfulness, sustainability, and style in mind. From responsible fabrics to timeless designs, we create garments that support both your body and your lifestyle.


8. How do I take care of my Aloayogas clothing?

We recommend:

  • Washing cold, gentle cycle

  • Avoiding bleach and fabric softeners

  • Air-drying flat or tumble dry low
    Following these guidelines helps extend the life of your garments.


9. How can I contact customer service?

You can reach our support team anytime at [your support email]. We aim to respond within 24 hours, Monday through Friday.


10. Do you collaborate with influencers or ambassadors?

Yes! We are always looking to collaborate with passionate individuals who share our vision of mindful living. Please contact us at [your partnership email] for more details.


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  • Ala Olivia

    CEO

  • George Leo

    Project Manager

  • Amelia Jacky

    Production Controller

  • Daniel Arthur

    Store Manager

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